Refund policy
Return & Cancellation Policy
Order Cancellation
Orders can be cancelled before they are shipped.
Once an order has been shipped, it cannot be cancelled.
If an order is cancelled before shipment, a full refund will be processed to the original payment method within 5–7 business days.
Returns
Returns are accepted within 7 days of delivery.
Items must be unused, undamaged, and in their original packaging with all tags and accessories.
Products damaged due to misuse or normal wear and tear are not eligible for return.
Non-Returnable Items
Customized or personalized products.
Gift cards and digital products.
Items marked as non-returnable on the product page.
Refunds
After the returned item is received and inspected, the refund will be approved if it meets the return conditions.
Refunds are processed within 5–7 business days after approval.
Shipping charges are non-refundable unless the return is due to a wrong, damaged, or defective item.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, contact customer support within 48 hours of delivery with photos or videos of the product and packaging.
Contact Us
For any return or cancellation requests, please contact our customer support with your Order ID and purchase details.